By Bernadette Deka-Zulu (PhD Researcher-Public Enterprises)IN the previous articles, we have discussed the importance of Business Process Re-engineering (BPR), also, highlighting some examples on how BPR has changed enterprise and systems.The impact of process re-engineering can never go unnoticed as shown in the previous article on Constituency Development Fund (CDF). In this article the impact of process re-engineering is further expanded putting to light another vital change that has improved the way of handling payroll in the civil service through the introduction of the e-payslip.Before digitalising the process, the payroll system in the civil service was done manually and took days to compile. Over the years, the government has been its own hindrance to development as it spends too much money on administrative tasks that are not necessary and could be done by an automated digital system with a small labour force to monitor it.CIVIL SERVICE PAYROLL BEFORE DIGITALISATIONThe Zambian government before going digital had […]
BUSINESS PROCESS RE-ENGINEERING: THE INTRODUCTION OF DIGITAL PAY-SLIPS IN THE CIVIL SERVICE BY SMART ZAMBIA
