By BUUMBA CHIMBULUMOBILE service providers have been challenged to introduce best international practices and innovations which will improve the telecommunications sector in Zambia while adapting quality service which is impacting on customer experience.Lack of quality service and adopted best practices have contributed to the sector not to contribute enough to the country’s Gross Domestic Product (GDP), according to the Science and Technology Minister, Felix Mutati.Mr Mutati regretted that the sector was currently contributing less than five percent to the country’s GDP.He emphasised that the quality service remained fundamental in the function of investment by mobile service operators.The minister said this yesterday in Lusaka at a meeting with Mobile Network Service (MNOs) providers organised by the Zambia Information and Communication Technology Authority (ZICTA)“Something must be done together to boost the sector’s GDP contribution to the economy. Technology and science must have some level of principles such as improved connectivity, quality levels of handsets which are also […]
MUTATI PRODS MOBILE SERVICE PROVIDERS
