RTSA EXTENDS ITS FOOTPRINT – to enhance its road safety and transport service delivery mandate

THE Road Transport and Safety Agency (RTSA) has over the past years transformed into a customer centric institution with focus on extending its footprint to expand its road safety reach and road transport service delivery mandate.The transformation agenda is anchored on  dramatically changing the manner in which it does business and how citizens experience its brand and services with a view of leveraging technology and the presence of other partners such as the local councils in a bid to take RTSA services closer to the people and rapidly raise the quality and reach of its safety and service delivery mandate.RTSA just like many public agencies have critical and direct influence on people’s lives. The agency’s services are  a factor affecting everyday movement, livelihoods, recreation and safety of citizens but at the same time, the agency’s footprint is to serve the over 16 million citizens.The need to elevate the agency’s footprint is motivated by the National […]