Fri, 23 Feb 2018 08:54:59 +0000 A FORTNIGHT ago, I was reading about ZICTA and their role in the Zambian ICT sector and thought I should share information that I think would benefit you the users of technology. I bet most of you don’t know how ZICTA can help you on a personal level. If you don’t know what your rights are, you can’t know if they are being respected, protected and made practical. It was just last year that ZICTA fined all the three mobile phone operators a total of K3.1 million for failing to adhere to Quality of Service parameters as agreed in the Quality of Service Guidelines. Therefore we should make take advantage of ZICTA for quality service delivery. ZICTA, the Zambia Information and Communications Technology Authority came into existence following the enactment of the Information and Communications Technologies Act Number 15 of 2009. It is mandated to regulate the provision of […]
YOUR RIGHTS AS A CONSUMER, HOW ZICTA CAN HELP YOU
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