Fri, 23 Jun 2017 11:11:25 +0000 By MAILESI BANDA THE Zambia Bureau of Standards (ZABS) has implored public service workers to commemorate this years’ Africa Public Service Day by promising to adopt a quality culture in their systems and procedures to help enhance service delivery. ZABS head marketing and public relations Hazel Zulu said this was because the public service was the biggest employer in the country and the principal provider of various goods and services to the public. She said there was need for the sector to ensure that they met and exceeded public expectations in terms of service delivery. “As a bureau we would therefore like to encourage all public service workers to take the lead in ensuring that they promote professionalism and adopt a quality culture in order to ensure that the goods and services provided to the public is up to standard,“ she said. She explained that the best way to […]
