By Bernadette Deka-Zulu (PhD Researcher)THE coronavirus pandemic at its peak presented many businesses with a range of unprecedented challenges. As companies strove to stay afloat, it became increasingly important for them to optimise their operations, cut costs and improve their overall efficiency. No other managerial initiative was as effective as the Business Process Re-engineering (BPR) in achieving all of this.The pandemic also exerted so much pressure on governments, affecting every sector of the economy. They responded with various measures to support businesses and help them navigate the crisis.For governments, without spelling it out, business process re-engineering was the answer to the many issues surrounding the pandemic and a response to the needs of their citizens more effectively and efficiently. In many cases, BPR helped them streamline their processes and operations, allowing them to focus on the most important tasks at hand. It also helped them reduce costs and increase their effectiveness, all while providing better services to […]
BUSINESS PROCESS REENGINEERING: …How to prepare for possible pandemic-post Covid-19
