Fri, 24 Mar 2017 13:35:12 +0000 By KELVIN SIABANA The Zambia Revenue Authority (ZRA) says it is upgrading and automating its business operations and processes to improve the service delivery while continuing to deliver revenue to the Government. ZRA commissioner general Kingsley Chanda said the Authority has created a division that would be responsible for modernisation at the higher level in terms of technology. Mr Chanda said soon all the systems would be integrated to make it faster for your tax payers to interact and transact with the Authority. He said the mission of the Authority was to optimise and sustain revenue collection through the integrated, efficient, cost effective and transparent systems. Mr Chanda was speaking in Kitwe during the launch of the electronic queue management system yesterday. Mr Chanda said an efficient queue management system was an indicator of a management which was focussed on the client who was an important taxpayer […]
ZRA launches electronic queue management system to improve on service delivery
