By BUUMBA CHIMBULUFIRST National Bank (FNB) Zambia has boosted efforts to migrate customers to digital platforms as a way of ensuring safe banking during this period of the COVID-19.FNB Zambia Head of Retail, Kabanda Lilanda, said her organisation was ready to serve its customers safely and conveniently as the world instituted measures to fight the spread of COVID-19.Mr Lilanda said FNB had boosted efforts to migrate its customers onto FNB App, mobile and online banking platforms to help them bank safely and more conveniently.“Since the start of the epidemic, and in line with regulatory directives passed through the Bank of Zambia, the Bank has engaged with customers on the available digital solutions to reduce use of cash, decongest financial service centres and prevent the spread of COVID-19,” he said in a statement.Mr Lilanda said customers who needed to issue instructions to the bank to complete or initiate transactions should sign indemnity forms to assist the […]
FNB enhances digital platform usage
