By BUUMBA CHIMBULU THE Zambia Revenue Authority (ZRA) has in the first five months of this year collected K31.5 billion in gross revenue despite the Covid-19 pandemic.The ZRA has also recorded a surplus of K7.3 billion in net collection, says Corporate Communications Manager, Topsy Sikalinda.Mr Sikalinda heavily attributed the positive performance to the customer-centric approach where systems had been improved to serve the taxpayers better.He said in a statement that the performance was despite Covid-19 transforming lives and order in the business environment.“In the first five months of the year, ZRA has recorded positive revenue collections of 31.5 billion in gross revenue and refunded 4.2 billion.“The net collection, therefore, is K31.5 billion against a target of K24.2 billion thereby recording a surplus of K7.3 billion against the target,” Mr Sikalinda said.ZRA, he said, remained committed to giving exceptional customer experience to all its taxpayers.Meanwhile, ZRA Commissioner General, Kingsley Chanda, said customer experience was critical to […]
ZRA COLLECTS K31.5 BILLION
